:root{color:#17211f;font-synthesis:none;--brand:#005952;--brand-2:#08766d;--brand-soft:#e4f1ef;--ink:#17211f;--muted:#687472;--line:#dce4e2;--soft:#f3f6f5;--white:#fff;--green:#177245;--green-soft:#def3e7;--yellow:#a96000;--yellow-soft:#fff0cf;--red:#b83232;--red-soft:#fde4e4;--blue:#2362ad;--blue-soft:#e1edfb;--shadow:0 8px 26px #1224210e;background:#f3f6f5;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html{background:var(--soft);min-width:320px}body{background:var(--soft);min-width:320px;min-height:100vh;margin:0;font-size:14px;line-height:1.45}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{letter-spacing:0}a{color:var(--brand);text-decoration:none}h1,h2,h3,p{margin-top:0}code{color:var(--brand);background:var(--brand-soft);border-radius:4px;padding:2px 5px;font-size:12px}.app-shell{grid-template-columns:246px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{z-index:40;border-right:1px solid var(--line);background:var(--white);flex-direction:column;width:246px;display:flex;position:fixed;inset:0 auto 0 0}.sidebar-brand{border-bottom:1px solid #edf1f0;align-items:center;height:86px;padding:19px 21px;display:flex}.sidebar-brand img{width:174px;height:auto;display:block}.sidebar-close{margin-left:auto;display:none!important}.sidebar-nav{gap:4px;padding:18px 14px;display:grid}.nav-item{color:#43514e;border-radius:7px;align-items:center;gap:11px;min-height:42px;padding:0 12px;font-weight:690;transition:background .15s,color .15s;display:flex}.nav-item:hover,.nav-item.active{color:var(--brand);background:#00595216}.nav-item.active{box-shadow:inset 3px 0 0 var(--brand)}.sidebar-service{border:1px solid var(--line);background:#f8fbfa;border-radius:8px;align-items:center;gap:10px;margin:auto 14px 0;padding:12px;display:flex}.sidebar-service strong,.sidebar-service small{display:block}.sidebar-service strong{font-size:12px}.sidebar-service small{color:var(--muted);font-size:10px}.online-dot{background:#21a366;border-radius:50%;flex:none;width:9px;height:9px;display:inline-block;box-shadow:0 0 0 4px #21a36621}.sidebar-footer{padding:14px;position:relative}.sidebar-user-button{border:1px solid var(--line);width:100%;color:var(--ink);background:var(--white);cursor:pointer;text-align:left;border-radius:8px;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:9px;padding:9px;display:grid}.sidebar-user-button:hover{background:#f8fbfa;border-color:#afc5c1}.sidebar-user-button strong,.sidebar-user-button small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.sidebar-user-button strong{font-size:12px}.sidebar-user-button small{color:var(--muted);font-size:10px}.avatar{color:#fff;background:var(--brand);border-radius:50%;flex:none;place-items:center;width:34px;height:34px;font-size:11px;font-weight:850;display:grid}.avatar.small{width:30px;height:30px;font-size:10px}.main-shell{grid-column:2;min-width:0}.topbar{z-index:30;border-bottom:1px solid var(--line);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffff5;justify-content:space-between;align-items:center;gap:20px;height:70px;padding:0 28px;display:flex;position:sticky;top:0}.topbar-left{align-items:center;gap:10px;display:flex}.topbar-left>div:last-child{gap:1px;display:grid}.topbar-left strong{font-size:13px}.breadcrumb{color:var(--muted);font-size:10px;font-weight:750}.topbar-actions{align-items:center;gap:8px;display:flex}.language-toggle{border:1px solid var(--line);background:#fff;border-radius:6px;flex:none;padding:2px;display:inline-flex}.language-toggle button{color:#586660;cursor:pointer;background:0 0;border:0;border-radius:4px;width:31px;height:28px;padding:0;font-size:10px;font-weight:750}.language-toggle button[aria-pressed=true]{color:#005952;background:#e4f1ec}.language-toggle button:focus-visible{outline-offset:1px;outline:2px solid #005952}.login-language{z-index:2;position:absolute;top:18px;right:20px}.sidebar-user-info{cursor:default}.sidebar-user-info>.btn{color:inherit;flex:none;margin-left:auto;padding:7px}.assignment-details{gap:13px;margin:0;display:grid}.assignment-details dt{color:var(--muted);align-items:center;gap:5px;font-size:10px;display:flex}.assignment-details dd{overflow-wrap:anywhere;margin:3px 0 0;font-size:12px;font-weight:700}.mobile-menu{display:none!important}.icon-button,.topbar-avatar{border:1px solid var(--line);cursor:pointer;place-items:center;display:grid;position:relative}.icon-button{color:#40504d;background:#fff;border-radius:7px;width:34px;height:34px}.icon-button:hover{color:var(--brand);background:var(--brand-soft)}.topbar-avatar{color:#fff;border-color:var(--brand);background:var(--brand);border-radius:50%;width:34px;height:34px;font-size:11px;font-weight:850}.notification-count{color:#fff;background:var(--red);border:2px solid #fff;border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 4px;font-size:9px;font-weight:850;display:grid;position:absolute;top:-5px;right:-5px}.content{width:min(1510px,100%);min-height:calc(100vh - 70px);padding:26px 30px 56px}.popover{z-index:80;border:1px solid var(--line);background:#fff;border-radius:8px;width:min(430px,100vw - 32px);position:fixed;top:61px;right:28px;overflow:hidden;box-shadow:0 22px 56px #12242130}.popover-header{border-bottom:1px solid var(--line);background:#f8fbfa;justify-content:space-between;align-items:center;gap:14px;padding:14px 15px;display:flex}.popover-header strong,.popover-header span{display:block}.popover-header strong{font-size:13px}.popover-header span{color:var(--muted);margin-top:2px;font-size:10px}.notification-list{max-height:470px;overflow-y:auto}.notification-list button{width:100%;color:var(--ink);cursor:pointer;text-align:left;background:#fff;border:0;border-bottom:1px solid #edf1f0;gap:4px;padding:13px 15px;display:grid}.notification-list button:hover{background:#f7faf9}.notification-list span{font-weight:780}.notification-list small{color:var(--muted);font-size:10px}.notification-list p{color:#495653;margin:2px 0 0;font-size:12px}.profile-popover{width:370px}.profile-actions{border-top:1px solid var(--line);justify-content:space-between;gap:8px;padding:9px;display:flex}.mobile-scrim{display:none}.btn{cursor:pointer;white-space:nowrap;border:1px solid #0000;border-radius:7px;justify-content:center;align-items:center;gap:7px;min-width:34px;min-height:34px;font-weight:720;transition:all .15s;display:inline-flex}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-md{height:36px;padding:0 13px;font-size:12px}.btn-sm{height:30px;min-height:30px;padding:0 9px;font-size:11px}.btn-primary{color:#fff;background:var(--brand)}.btn-primary:hover:not(:disabled){background:var(--brand-2);box-shadow:0 5px 14px #00595229}.btn-secondary{color:#31403d;border-color:var(--line);background:#fff}.btn-secondary:hover:not(:disabled){background:#f7faf9;border-color:#b9cbc7}.btn-ghost{color:var(--brand);background:0 0}.btn-ghost:hover:not(:disabled){background:#00595213}.btn-danger{color:#fff;background:var(--red)}.record-actions{justify-content:flex-end;align-items:center;gap:4px;display:flex}.record-actions>.btn,.delete-record-button{flex-shrink:0;width:32px;min-width:32px;height:32px;padding:0}.delete-record-button{color:var(--red)}.delete-record-name{overflow-wrap:anywhere;font-weight:600}.location-identity>.record-actions{flex-shrink:0;margin-left:auto}.full-width{width:100%}.field{gap:5px;min-width:0;display:grid}.field-label{color:#35423f;font-size:11px;font-weight:750}.input{width:100%;min-height:38px;color:var(--ink);background:#fff;border:1px solid #cfdad8;border-radius:7px;outline:0;padding:7px 10px;font-size:13px}.input:hover{border-color:#b4c6c2}.input:focus{border-color:var(--brand);box-shadow:0 0 0 3px #0059521a}.input::placeholder{color:#8b9795}.input-error{border-color:var(--red)}.field-error{color:var(--red);font-size:10px;font-weight:700}.field-hint{color:var(--muted);font-size:10px}.location-checklist{border:1px solid var(--line);border-radius:6px;min-width:0;padding:12px}.location-checklist legend{color:#35423f;font-size:11px;font-weight:750}.location-checklist .checkbox-row{margin:6px 0}.audit-description{white-space:normal;overflow-wrap:anywhere;max-width:480px}.textarea{resize:vertical;min-height:84px}.select{cursor:pointer}.card{border:1px solid var(--line);box-shadow:var(--shadow);background:#fff;border-radius:8px}.page-header{justify-content:space-between;align-items:flex-start;gap:22px;margin-bottom:22px;display:flex}.page-header h1{margin:0;font-size:25px;line-height:1.2}.page-header p{max-width:720px;color:var(--muted);margin:6px 0 0;font-size:12px}.page-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.panel{padding:17px}.panel-header{justify-content:space-between;align-items:flex-start;gap:15px;margin-bottom:15px;display:flex}.panel-header h2{margin:2px 0 0;font-size:16px}.eyebrow{color:var(--brand);font-size:9px;font-weight:900;display:block}.empty-state{text-align:center;place-content:center;justify-items:center;min-height:250px;padding:34px;display:grid}.empty-state strong{font-size:16px}.empty-state p{max-width:440px;color:var(--muted);margin:5px 0 15px}.stats-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}.stat-card{border:1px solid var(--line);min-width:0;min-height:96px;color:var(--ink);box-shadow:var(--shadow);cursor:pointer;text-align:left;background:#fff;border-radius:8px;align-items:center;gap:13px;padding:15px;display:flex}.stat-card:hover{border-color:#b7cbc7;transform:translateY(-1px)}.stat-card.alert{border-left:3px solid var(--yellow)}.stat-card.danger{border-left:3px solid var(--red)}.stat-icon{border-radius:8px;flex:none;place-items:center;width:40px;height:40px;display:grid}.stat-icon.teal{color:var(--brand);background:var(--brand-soft)}.stat-icon.amber{color:var(--yellow);background:var(--yellow-soft)}.stat-icon.red{color:var(--red);background:var(--red-soft)}.stat-icon.green{color:var(--green);background:var(--green-soft)}.stat-card>span:last-child{min-width:0;display:grid}.stat-card small{color:var(--muted);font-size:10px;font-style:normal;font-weight:740}.stat-card strong{font-size:23px;line-height:1.25}.stat-card em{color:#7a8583;text-overflow:ellipsis;white-space:nowrap;font-size:10px;font-style:normal;overflow:hidden}.dashboard-grid{grid-template-columns:minmax(0,1.65fr) minmax(310px,.75fr);gap:16px;margin-bottom:16px;display:grid}.dashboard-side-stack,.detail-main-stack,.detail-side-stack{align-content:start;gap:16px;display:grid}.priority-list{display:grid}.priority-list>button{color:var(--ink);cursor:pointer;text-align:left;background:#fff;border:0;border-top:1px solid #edf1f0;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px;padding:12px 4px;display:grid}.priority-list>button:first-child{border-top:0}.priority-list>button:hover{background:#f9fbfa}.ticket-list-main{gap:3px;min-width:0;display:grid}.ticket-list-main>div{align-items:center;gap:8px;display:flex}.ticket-list-main>span{text-overflow:ellipsis;white-space:nowrap;font-weight:740;overflow:hidden}.ticket-list-main small{color:var(--muted);font-size:10px}.ticket-list-side{justify-items:end;gap:6px;display:grid}.sla-text{color:var(--muted);font-size:10px;font-weight:800;display:block}.sla-text.danger{color:var(--red)}.sla-text.warning{color:var(--yellow)}.sla-text.success{color:var(--green)}.service-card{color:#fff;background:#18302d;border-color:#18302d;overflow:hidden}.service-card-head{grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:10px;display:grid}.service-big-icon{color:#bfe1dc;background:#ffffff17;border-radius:8px;place-items:center;width:42px;height:42px;display:grid}.service-card-head span,.service-card-head strong{display:block}.service-card-head>div>span{color:#b9c8c5;font-size:10px}.service-card-head strong{margin-top:2px;font-size:14px}.live-pill{color:#b9ebcf;background:#39be781f;border-radius:999px;align-items:center;gap:5px;padding:4px 7px;font-size:9px;font-weight:850;display:inline-flex!important}.live-pill i{background:#53d190;border-radius:50%;width:6px;height:6px}.service-details{border-top:1px solid #ffffff1f;grid-template-columns:1fr 1fr;gap:10px;margin-top:15px;padding-top:12px;display:grid}.service-details small,.service-details strong{display:block}.service-details small{color:#aebfbc;font-size:9px}.service-details strong{margin-top:2px;font-size:11px}.service-card>p{color:#b8c8c5;margin:13px 0 0;font-size:10px}.workload-card .panel-header svg{color:var(--brand)}.workload-row{border-top:1px solid #edf1f0;justify-content:space-between;align-items:center;gap:10px;padding:10px 0;display:flex}.workload-row strong,.workload-row small{display:block}.workload-row strong{font-size:11px}.workload-row small{color:var(--muted);font-size:9px}.workload-row>span{color:var(--brand);background:var(--brand-soft);border-radius:999px;padding:4px 8px;font-size:9px;font-weight:800}.activity-feed{display:grid}.activity-feed>button{color:var(--ink);cursor:pointer;text-align:left;background:#fff;border:0;border-top:1px solid #edf1f0;grid-template-columns:10px minmax(0,1fr) auto;align-items:start;gap:11px;padding:11px 3px;display:grid}.activity-feed>button:hover{background:#f9fbfa}.activity-dot{background:var(--brand);width:8px;height:8px;box-shadow:0 0 0 4px var(--brand-soft);border-radius:50%;margin-top:5px}.activity-dot.status{background:var(--blue);box-shadow:0 0 0 4px var(--blue-soft)}.activity-dot.signature{background:var(--green);box-shadow:0 0 0 4px var(--green-soft)}.activity-feed strong{font-size:11px}.activity-feed p{color:#4d5a57;margin:2px 0;font-size:11px}.activity-feed small,.activity-feed time{color:var(--muted);font-size:9px}.activity-feed time{white-space:nowrap}.badge{white-space:nowrap;border-radius:999px;align-items:center;gap:5px;width:max-content;min-height:22px;padding:3px 8px;font-size:9px;font-weight:850;display:inline-flex}.badge i{background:currentColor;border-radius:50%;width:6px;height:6px}.badge-green{color:#0c6339;background:var(--green-soft)}.badge-yellow{color:#805000;background:var(--yellow-soft)}.badge-red{color:#942323;background:var(--red-soft)}.badge-blue{color:#194f8e;background:var(--blue-soft)}.badge-gray{color:#586361;background:#edf1f0}.badge-teal{color:var(--brand);background:var(--brand-soft)}.filter-bar{grid-template-columns:minmax(270px,1fr) 200px 230px;gap:9px;margin-bottom:12px;display:grid}.search-field,.master-search{position:relative}.search-field>svg,.master-search>svg{z-index:2;color:#71807d;position:absolute;top:10px;left:11px}.search-field .input,.master-search .input{padding-left:36px}.table-shell{border:1px solid var(--line);box-shadow:var(--shadow);background:#fff;border-radius:8px;overflow:hidden}.table-meta{border-bottom:1px solid var(--line);color:var(--muted);background:#f8faf9;justify-content:space-between;align-items:center;gap:12px;padding:10px 14px;font-size:10px;display:flex}.table-scroll{width:100%;overflow-x:auto}.data-table{border-collapse:collapse;width:100%;font-size:11px}.data-table th{color:var(--muted);text-align:left;text-transform:uppercase;white-space:nowrap;background:#fbfcfc;padding:9px 12px;font-size:9px;font-weight:850}.data-table td{vertical-align:middle;border-top:1px solid #e9eeed;padding:11px 12px}.data-table tbody tr{cursor:pointer}.data-table tbody tr:hover{background:#f8fbfa}.data-table td>strong,.data-table td>span,.data-table td>small{display:block}.data-table td>.badge{display:inline-flex}.table-primary{min-width:150px;margin-top:3px;font-weight:690}.data-table td small{color:var(--muted);margin-top:2px;font-size:9px}.ticket-number{color:var(--brand);font-size:10px}.ticket-form-layout{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:16px;display:grid}.form-main{gap:13px;display:grid}.form-section{padding:19px}.section-heading{align-items:center;gap:11px;margin-bottom:17px;display:flex}.section-heading>span{color:#fff;background:var(--brand);border-radius:50%;flex:none;place-items:center;width:28px;height:28px;font-size:11px;font-weight:850;display:grid}.section-heading h2{margin:0;font-size:15px}.section-heading p{color:var(--muted);margin:2px 0 0;font-size:10px}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.form-grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}.span-2{grid-column:1/-1}.form-summary{position:sticky;top:88px}.summary-card{padding:18px}.summary-icon{width:40px;height:40px;color:var(--brand);background:var(--brand-soft);border-radius:8px;place-items:center;display:grid}.summary-card h3{margin:12px 0 8px;font-size:15px}.ticket-summary{gap:12px;margin:16px 0 20px;display:grid}.ticket-summary dt{color:var(--muted);margin-bottom:3px;font-size:10px}.ticket-summary dd{overflow-wrap:anywhere;margin:0;font-size:12px;font-weight:600}.summary-card>small{color:var(--muted);text-align:center;margin-top:10px;font-size:9px;display:block}.form-error{color:var(--red);background:var(--red-soft);border-radius:7px;margin-bottom:10px;padding:9px;font-size:10px;font-weight:700}.store-error{z-index:100;border:1px solid var(--red);width:max-content;max-width:calc(100% - 32px);color:var(--red);background:var(--red-soft);border-radius:6px;padding:12px 16px;position:fixed;bottom:16px;left:50%;transform:translate(-50%)}.success-banner{color:#0d6339;background:#eaf7f0;border:1px solid #b6ddc8;border-radius:8px;align-items:center;gap:10px;margin-bottom:15px;padding:11px 13px;display:flex}.success-banner strong,.success-banner span{display:block}.success-banner strong{font-size:12px}.success-banner span{font-size:10px}.ticket-heading{justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:17px;display:flex}.ticket-heading>div:first-child>.btn{margin-left:-9px}.ticket-title-row{flex-wrap:wrap;align-items:center;gap:8px;margin-top:5px;display:flex}.ticket-title-row h1{margin:0;font-size:25px}.ticket-heading p{color:#485552;margin:4px 0 0;font-weight:650}.ticket-snapshot{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:16px;display:grid}.snapshot-card{min-width:0;box-shadow:none;align-items:center;gap:11px;padding:13px;display:flex}.snapshot-card.sla-danger{border-left:3px solid var(--red)}.snapshot-card.sla-warning{border-left:3px solid var(--yellow)}.snapshot-card.sla-success{border-left:3px solid var(--green)}.snapshot-icon{width:36px;height:36px;color:var(--brand);background:var(--brand-soft);border-radius:7px;flex:none;place-items:center;display:grid}.snapshot-card small,.snapshot-card strong,.snapshot-card span{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.snapshot-card small{color:var(--muted);font-size:9px}.snapshot-card strong{margin-top:2px;font-size:12px}.snapshot-card span{color:var(--muted);font-size:9px}.ticket-tabs{border-bottom:1px solid var(--line);align-items:center;gap:3px;margin-bottom:14px;display:flex}.ticket-tabs button{color:#5a6865;cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;align-items:center;gap:6px;min-height:39px;padding:0 13px;font-size:11px;font-weight:760;display:inline-flex}.ticket-tabs button:hover,.ticket-tabs button.active{color:var(--brand);border-bottom-color:var(--brand)}.ticket-tabs button span{background:#e9efee;border-radius:999px;place-items:center;min-width:19px;height:19px;font-size:9px;display:grid}.ticket-detail-grid{grid-template-columns:minmax(0,1.7fr) minmax(280px,.68fr);align-items:start;gap:16px;display:grid}.problem-copy{color:#3e4b48;margin:0 0 17px;line-height:1.65}.fact-grid{border-top:1px solid var(--line);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.fact-grid.wide{grid-column:1/-1;grid-template-columns:repeat(4,minmax(0,1fr));margin-top:16px}.fact-grid>div{align-content:start;gap:2px;min-width:0;padding:13px 12px 0 0;display:grid}.fact-grid>div:nth-child(2n){border-left:1px solid var(--line);padding-left:13px}.fact-grid.wide>div{border-left:1px solid var(--line);padding-left:12px}.fact-grid.wide>div:first-child{border-left:0;padding-left:0}.fact-grid small{color:var(--muted);font-size:9px;font-weight:760}.fact-grid strong{overflow-wrap:anywhere;font-size:11px}.fact-grid span{color:#5d6967;font-size:10px}.equipment-state{width:max-content;color:var(--green);background:var(--green-soft);border-radius:999px;padding:4px 8px;font-size:9px;font-weight:850}.equipment-state.in_repair{color:var(--blue);background:var(--blue-soft)}.equipment-state.faulty{color:var(--red);background:var(--red-soft)}.resolution-panel{border-left:3px solid var(--green)}.resolution-panel .panel-header{color:var(--green)}.resolution-panel p{margin-bottom:7px}.resolution-panel>small{color:var(--muted);font-size:9px}.action-panel{gap:9px;display:grid}.action-panel .panel-header{margin-bottom:3px}.action-panel>.btn{width:100%}.contact-line{border-top:1px solid #edf1f0;align-items:flex-start;gap:9px;padding:10px 0;display:flex}.contact-line svg{color:var(--brand)}.contact-line small,.contact-line strong{display:block}.contact-line small{color:var(--muted);font-size:9px}.contact-line strong{font-size:11px}.interventions-list{gap:14px;display:grid}.intervention-head{justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:14px;display:flex}.intervention-head h2{margin:2px 0;font-size:16px}.intervention-head p{color:var(--muted);margin:0;font-size:10px}.intervention-index{color:var(--brand);font-size:9px;font-weight:850}.signed-count{color:var(--brand);background:var(--brand-soft);border-radius:999px;align-items:center;gap:5px;padding:5px 8px;font-size:9px;font-weight:800;display:inline-flex}.intervention-sections{border:1px solid var(--line);background:var(--line);border-radius:7px;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;display:grid;overflow:hidden}.intervention-sections>div{background:#fff;padding:12px}.intervention-sections .wide{grid-column:1/-1}.intervention-sections .solution{background:#f5faf8}.intervention-sections small,.intervention-sections strong{display:block}.intervention-sections small{color:var(--muted);font-size:9px;font-weight:760}.intervention-sections strong{margin-top:2px;font-size:11px}.intervention-sections p{color:#3e4b48;margin:4px 0 0;font-size:11px}.signature-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:12px;display:grid}.signature{color:var(--muted);background:#fbfcfc;border:1px dashed #bdc9c6;border-radius:7px;grid-template-columns:28px minmax(0,1fr) auto;align-items:center;gap:9px;padding:10px;display:grid}.signature.signed{color:var(--green);background:#f3faf6;border-style:solid;border-color:#b8d9c7}.signature small,.signature strong,.signature span{display:block}.signature small{color:var(--muted);font-size:8px}.signature strong{color:var(--ink);font-size:10px}.signature span{color:var(--muted);font-size:8px}.audit-card{max-width:1000px}.timeline{display:grid}.timeline-item{grid-template-columns:29px minmax(0,1fr);gap:10px;min-height:84px;display:grid;position:relative}.timeline-item:not(:last-child):before{content:"";background:var(--line);width:1px;position:absolute;top:28px;bottom:0;left:13px}.timeline-icon{z-index:1;width:27px;height:27px;color:var(--brand);background:var(--brand-soft);border:1px solid #bed3cf;border-radius:50%;place-items:center;display:grid}.timeline-item>div{padding:3px 0 15px}.timeline-item>div>div{justify-content:space-between;align-items:center;gap:15px;display:flex}.timeline-item strong{font-size:11px}.timeline-item time{color:var(--muted);font-size:9px}.timeline-item p{color:#485552;margin:4px 0;font-size:11px}.timeline-item small{color:var(--muted);font-size:9px}.legal-note{color:#40504d;background:#f1f5f4;border-radius:7px;margin:0;padding:9px;font-size:10px}.signature-confirm{justify-items:start;gap:12px;display:grid}.signature-confirm>svg{color:var(--brand)}.signature-confirm p{color:#43504e;margin:0;font-size:12px}.signature-confirm .field{width:100%}.modal-backdrop{z-index:100;background:#0f19177a;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{background:#fff;border-radius:8px;flex-direction:column;width:min(690px,100%);max-height:min(88vh,850px);display:flex;overflow:hidden;box-shadow:0 28px 80px #0f191740}.modal-sm{width:min(460px,100%)}.modal-lg{width:min(880px,100%)}.modal-header,.modal-footer{justify-content:space-between;align-items:center;gap:10px;padding:12px 15px;display:flex}.modal-header{border-bottom:1px solid var(--line)}.modal-footer{border-top:1px solid var(--line);background:#fbfcfc;justify-content:flex-end}.modal-header h2{margin:0;font-size:16px}.modal-body{padding:16px;overflow-y:auto}.master-detail{grid-template-columns:330px minmax(0,1fr);align-items:start;gap:16px;display:grid}.master-list{box-shadow:none;position:sticky;top:88px;overflow:hidden}.master-search{margin:12px}.master-list>button{width:100%;color:var(--ink);cursor:pointer;text-align:left;background:#fff;border:0;border-top:1px solid #edf1f0;grid-template-columns:9px minmax(0,1fr) auto;align-items:center;gap:10px;padding:11px 13px;display:grid}.master-list>button:hover,.master-list>button.selected{background:#f1f7f6}.master-list>button.selected{box-shadow:inset 3px 0 0 var(--brand)}.master-list button strong,.master-list button small{display:block}.master-list button strong{font-size:11px}.master-list button small,.master-list button em{color:var(--muted);font-size:9px;font-style:normal}.equipment-dot{background:var(--green);border-radius:50%;width:8px;height:8px}.equipment-dot.in_repair{background:var(--blue)}.equipment-dot.faulty{background:var(--red)}.equipment-hero{grid-template-columns:minmax(0,1fr) auto;align-items:start;display:grid}.equipment-hero h1{margin:3px 0 0;font-size:20px}.equipment-hero p{color:var(--muted);margin:3px 0 0}.equipment-hero-actions{justify-content:flex-end;align-items:center;gap:8px;display:flex}.asset-history{display:grid}.asset-history>a{color:var(--ink);border-top:1px solid #edf1f0;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:10px;padding:11px 2px;display:grid}.history-icon{width:30px;height:30px;color:var(--brand);background:var(--brand-soft);border-radius:7px;place-items:center;display:grid}.asset-history strong,.asset-history small{display:block}.asset-history strong{font-size:11px}.asset-history small{color:var(--muted);font-size:9px}.location-list{gap:12px;display:grid}.location-row{grid-template-columns:minmax(240px,1.1fr) minmax(260px,.8fr) minmax(220px,.75fr) minmax(330px,1.25fr);align-items:center;gap:18px;padding:16px;display:grid}.location-identity{align-items:center;gap:12px;min-width:0;display:flex}.location-identity>div:not(.record-actions){overflow-wrap:anywhere;min-width:0}.location-identity>span{width:42px;height:42px;color:var(--brand);background:var(--brand-soft);border-radius:8px;flex:none;place-items:center;display:grid}.location-identity small{color:var(--brand);font-size:9px;font-weight:850}.location-identity h2{margin:1px 0;font-size:14px}.location-identity p{color:var(--muted);align-items:center;gap:4px;margin:0;font-size:9px;display:flex}.location-metrics{grid-template-columns:repeat(3,1fr);gap:7px;display:grid}.location-metrics div{border-left:1px solid var(--line);padding-left:10px}.location-metrics small,.location-metrics strong{display:block}.location-metrics small{color:var(--muted);font-size:8px}.location-metrics strong{font-size:17px}.warning-text{color:var(--yellow)}.location-contact{align-items:flex-start;gap:8px;display:flex}.location-contact>svg{color:var(--brand)}.location-contact small,.location-contact strong,.location-contact em{display:block}.location-contact small{color:var(--muted);font-size:8px}.location-contact strong{font-size:10px}.location-contact em{color:var(--muted);font-size:9px;font-style:normal}.location-history{gap:5px;display:grid}.location-history>a{color:var(--ink);background:#f6f9f8;border-radius:7px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:9px;padding:7px 9px;display:grid}.location-history strong,.location-history span,.location-history small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.location-history strong{color:var(--brand);font-size:9px}.location-history span{font-size:9px;font-weight:650}.location-history small{color:var(--muted);font-size:8px}.location-history p{color:var(--muted);margin:0;font-size:10px}.location-edit{width:32px;min-width:32px;margin-left:auto;padding:0}.report-filter{justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:13px;display:flex}.report-filter .field{width:min(330px,100%)}.gdpr-note{color:var(--brand);align-items:center;gap:9px;display:flex}.gdpr-note strong,.gdpr-note small{display:block}.gdpr-note strong{font-size:10px}.gdpr-note small{color:var(--muted);font-size:9px}.report-metrics{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:14px;display:grid}.report-metrics .card{box-shadow:none;gap:2px;padding:15px;display:grid}.report-metrics small{color:var(--muted);font-size:9px;font-weight:760}.report-metrics strong{font-size:22px}.report-metrics span{color:var(--muted);font-size:9px}.export-list{padding-bottom:5px}.export-list>button{width:100%;color:var(--ink);cursor:pointer;text-align:left;background:#fff;border:0;border-top:1px solid #edf1f0;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:11px;padding:11px 2px;display:grid}.export-list>button:hover{background:#f9fbfa}.export-icon{border-radius:7px;place-items:center;width:36px;height:36px;display:grid}.export-icon.xlsx{color:var(--green);background:var(--green-soft)}.export-icon.pdf{color:var(--red);background:var(--red-soft)}.export-list strong,.export-list small{display:block}.export-list strong{font-size:11px}.export-list small{color:var(--muted);font-size:9px}.user-cell{align-items:center;gap:9px;display:flex!important}.user-cell strong,.user-cell small{display:block}.role-pill,.access-ok{border-radius:999px;align-items:center;gap:4px;width:max-content;padding:4px 7px;font-size:9px;font-weight:800;display:inline-flex}.role-pill{color:var(--brand);background:var(--brand-soft)}.access-ok{color:var(--green);background:var(--green-soft)}.login-page{background:#fff;grid-template-columns:minmax(390px,.85fr) minmax(540px,1.15fr);min-height:100vh;display:grid}.login-brand-panel{color:#fff;background:#123b37;flex-direction:column;min-height:100vh;padding:42px 50px;display:flex;position:relative}.login-brand-panel>img{filter:brightness(0)invert();width:220px;height:auto}.login-brand-copy{margin:auto 0}.login-brand-copy>span{color:#9ed0c9;font-size:10px;font-weight:850}.login-brand-copy h1{max-width:520px;margin:13px 0;font-size:clamp(34px,4vw,56px);line-height:1.06}.login-brand-copy p{color:#c8d9d6;max-width:470px;margin:0;font-size:14px}.login-status{border-top:1px solid #ffffff21;align-items:center;gap:11px;padding-top:20px;display:flex}.login-status strong,.login-status small{display:block}.login-status strong{font-size:11px}.login-status small{color:#afc5c1;font-size:9px}.login-form-panel{background:#f7f9f8;place-items:center;min-height:100vh;padding:36px;display:grid}.login-box{width:min(480px,100%)}.login-box h2{margin:7px 0 5px;font-size:26px}.login-box>div:first-child>p{color:var(--muted);margin:0 0 24px;font-size:12px}.login-form{border:1px solid var(--line);box-shadow:var(--shadow);background:#fff;border-radius:8px;gap:13px;padding:20px;display:grid}.login-form .btn{margin-top:2px}.separator{color:var(--muted);align-items:center;gap:10px;margin:24px 0 12px;font-size:9px;font-weight:800;display:flex}.separator:before,.separator:after{content:"";background:var(--line);flex:1;height:1px}@media (width<=1500px){.location-row{grid-template-columns:repeat(2,minmax(0,1fr))}.location-history{grid-column:1/-1}.location-contact{display:none}}@media (width<=1250px){.ticket-snapshot{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=1020px){.app-shell{grid-template-columns:1fr}.sidebar{transition:transform .2s;transform:translate(-103%);box-shadow:14px 0 40px #12242129}.sidebar.mobile-open{transform:translate(0)}.sidebar-close,.mobile-menu{display:inline-flex!important}.sidebar-brand img{width:155px}.mobile-scrim{z-index:39;background:#0f19176b;border:0;display:block;position:fixed;inset:0}.main-shell{grid-column:1}.stats-grid,.report-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid,.ticket-detail-grid{grid-template-columns:1fr}.detail-side-stack{grid-template-columns:repeat(2,minmax(0,1fr))}.location-row{grid-template-columns:minmax(250px,1fr) minmax(250px,.8fr)}.location-history{grid-column:1/-1}.login-page{grid-template-columns:minmax(330px,.75fr) minmax(450px,1.25fr)}.login-brand-panel{padding:34px}}@media (width<=760px){.topbar{height:62px;padding:0 14px}.topbar-left .breadcrumb{display:none}.topbar-actions>.btn span,.topbar-actions>.btn:not(.btn-ghost){font-size:0}.topbar-actions>.btn{width:34px;padding:0}.content{min-height:calc(100vh - 62px);padding:19px 14px 44px}.page-header,.ticket-heading{flex-direction:column}.page-header h1{font-size:21px}.page-actions{justify-content:flex-start;width:100%}.stats-grid,.report-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.stat-card{gap:8px;min-height:88px;padding:11px}.stat-icon{width:34px;height:34px}.stat-card strong{font-size:20px}.priority-list>button{grid-template-columns:1fr}.ticket-list-side{justify-items:start}.activity-feed>button{grid-template-columns:9px minmax(0,1fr)}.activity-feed time{grid-column:2}.filter-bar,.ticket-form-layout{grid-template-columns:1fr}.form-summary{position:static}.form-grid,.form-grid.three{grid-template-columns:1fr}.span-2{grid-column:auto}.ticket-snapshot{grid-template-columns:1fr 1fr}.ticket-tabs{overflow-x:auto}.ticket-tabs button{flex:none}.detail-side-stack{grid-template-columns:1fr}.fact-grid.wide{grid-template-columns:repeat(2,minmax(0,1fr))}.fact-grid.wide>div:nth-child(3){border-left:0;padding-left:0}.signature-grid{grid-template-columns:1fr}.intervention-head{flex-direction:column}.master-detail{grid-template-columns:1fr}.master-list{max-height:330px;position:static;overflow-y:auto}.location-row{grid-template-columns:1fr}.location-history{grid-column:auto}.report-filter{flex-direction:column;align-items:stretch}.report-filter .field{width:100%}.login-page{grid-template-columns:1fr}.login-brand-panel{min-height:auto;padding:26px}.login-brand-panel>img{width:180px}.login-brand-copy{margin:62px 0}.login-brand-copy h1{font-size:35px}.login-form-panel{min-height:auto;padding:30px 18px 44px}.popover{top:56px;right:10px}}@media (width<=480px){.stats-grid,.report-metrics,.ticket-snapshot,.service-details,.fact-grid,.fact-grid.wide,.intervention-sections{grid-template-columns:1fr}.fact-grid>div,.fact-grid>div:nth-child(2n),.fact-grid.wide>div,.fact-grid.wide>div:nth-child(3){border-left:0;padding-left:0}.intervention-sections>div,.intervention-sections .wide{grid-column:auto}.signature{grid-template-columns:26px minmax(0,1fr)}.signature .btn{grid-column:1/-1}.profile-actions{flex-direction:column}.profile-actions .btn{width:100%}.login-brand-copy{margin:42px 0}}.support-contact{overflow-wrap:anywhere;border-top:1px solid #e1e9e7;gap:8px;margin:auto 16px 12px;padding:14px 10px;font-size:12px;display:grid}.mfa-setup{justify-items:center;gap:12px;display:grid}.mfa-setup img{width:220px;max-width:100%;height:220px}.mfa-setup details{width:100%;font-size:13px}.mfa-setup code{overflow-wrap:anywhere;padding-top:10px;display:block}.admin-tabs{border-bottom:1px solid #e1e9e7;gap:24px;margin-bottom:18px;display:flex}.admin-tabs button{color:#687472;cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;padding:12px 0}.admin-tabs button[aria-selected=true]{color:#005952;border-color:#005952}.checkbox-row{align-items:center;gap:10px;font-size:13px;display:flex}.checkbox-row input{flex-shrink:0;width:16px;height:16px}.login-box{min-width:0}.login-box h2{overflow-wrap:anywhere}.support-contact a{color:#005952;align-items:center;gap:7px;display:flex}.support-contact>span{color:#687472}.support-contact .btn{white-space:normal;justify-content:flex-start;padding-left:0}.report-filters{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-bottom:20px;display:grid}.report-filters .field{min-width:0}.document-actions{flex-wrap:wrap;gap:8px;margin-top:14px;display:flex}.location-history{max-height:360px;overflow-y:auto}.ticket-status-badges{flex-wrap:wrap;align-items:center;gap:5px;display:inline-flex}.escalation-panel{border-block:1px solid var(--line);background:#fff;min-width:0;margin:18px 0;padding:14px 18px}.escalation-panel.has-escalations{border-left:3px solid var(--red)}.escalation-heading,.escalation-entry-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.escalation-heading h2{flex-wrap:wrap;align-items:center;gap:8px;margin:0;font-size:15px;display:flex}.escalation-entry{border-top:1px solid var(--line);overflow-wrap:anywhere;margin-top:12px;padding:14px 0}.escalation-entry strong{font-size:13px}.escalation-entry p{white-space:pre-wrap;margin:8px 0;font-size:13px}.escalation-entry small{color:var(--muted);font-size:11px;display:block}.escalation-response{border-left:2px solid var(--line);margin-top:12px;padding-left:12px}.escalation-actions{flex-wrap:wrap;margin-top:12px;display:flex}.escalation-actions .btn{white-space:normal}.escalation-history{margin-top:12px;font-size:12px}.escalation-history summary{cursor:pointer;color:var(--muted)}.activity-dot.escalation,.timeline-icon.escalation{background:var(--red-soft);color:var(--red)}@media (width<=900px){.report-filters{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=600px){.report-filters{grid-template-columns:1fr}}
